Terms & Conditions

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Items:

All photos on this website are captured without special effects or editing to ensure the most accurate representation of our products. However, variations in lighting, photography conditions, and individual monitor settings may lead to slight differences in the product's actual color. Additionally, differences in dimensions or color may occur in different production batches. We strive to provide the best quality, and we appreciate your understanding of these natural discrepancies

 
All accessories (eg. lamps, mattresses, shoes, cups, trays etc) are for photo-taking purposes and are sold separately unless otherwise stated.

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Dimensions:

Our furniture is crafted from natural materials, and all dimensions are rounded up to the nearest centimeter. This slight variation adds to the authenticity of each piece and ensures a harmonious fit within your space

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Invoice:

A PDF invoice will be sent to you after the confirmation of order. Should there be any error in the details, please inform us immediately via email or contact us at 9613 1433. We will contact you in 1-2 working days to confirm and arrange delivery
Please retain the invoice for warranty purpose and as proof of purchase.

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Damage policy:

• Should there be any damage/defects of the product when delivered, please inform the delivery team immediately, we would arrange for an exchange of the items or the damaged portion soonest possible.

• Minor scratches or dents which are deemed as minor issues by our assessment team, it will be touched up at the earliest possible time.

• If the damage/defects are only discovered after the delivery team has left, please email hello@furnitureoutlet.com.sg immediately or call 9613 1433.

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Warranty:

• Furniture: We provide 6 months warranty against manufacturers' defects. This excludes misuse or wear and tear. There is be no warranty for items that are self-installed by customers

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Self Collection:

• For self-collection at the warehouse, purchases and payments are to be made prior to collection

• A copy of the invoice is to be presented during the collection

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Deliveries:

• Please refer to the delivery section under Information>Delivery information

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Payment Methods:

• Credit / Debit Cards

• Paynow/9613 1433

• PAYPAL

• Offline Payments

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